Refund policy

ALL SALES FINAL. We currently do not accept returns since custom plates and pieces are one-of-a-kind and made to order. You can always contact us for any return question at  livloveystudios@gmail.com

Damages and issues
Please inspect your order upon reception and contact us within 72 hours if the item is defective, damaged or if you received the wrong item, so that we can evaluate the issue and make it right. You will have the choice of receiving a replacement item or refund, depending on the damage of your product.

If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post your refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at  livloveystudios@gmail.com

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.